Healthcare: A simpler patient journey, from booking to results.
We build online appointment booking systems, patient portals and mobile apps for hospitals, clinics and health centres. Because health data is a special category of personal data, we build every solution on a secure data platform designed around data protection requirements, with every access logged.
Typical needs
Appointments and patient experience, sensitive data security
Illustrative interface
Industry challenges
Problems we often see in this industry
Booking stuck on the phone
Taking appointments through a call centre lengthens waiting times and cancelled slots go unused.
Special category data
Health data is special category personal data; unauthorised access carries both legal and reputational risk.
Scattered patient communication
When results, reminders and notices go out through different channels, patients do not know where to look.
Integration with existing systems
New digital channels must exchange data correctly, securely and consistently with hospital information and laboratory systems.
Diverse user profiles
Older patients and users with accessibility needs require simple, legible interfaces.
Our solutions
What we build
Appointment and patient portals
Online booking by department, doctor and available time, and a patient portal for results, reports and past visits.
Mobile apps
Accessible iOS and Android apps with appointment reminders, result notifications and telehealth calls.
Data protection compliant data platform
A data platform designed with role-based permissions, encryption, masking and access logs, supporting consent and privacy notice flows.
Patient question assistant
A chat assistant that answers common questions such as opening hours, preparation instructions and booking steps from approved content, without giving medical advice.
Related services
The services behind these solutions
Corporate Websites and Web Applications
Fast, search-visible and easy-to-manage websites, portals and web applications.
Mobile Apps
User-centered, high-performance and secure mobile apps for iOS and Android.
Cyber Security
Secure software development, penetration testing, vulnerability scanning and technical compliance support.
Generative AI and Assistants
AI assistants and agents that work securely with your company documents and systems.
Representative scenario
Online booking and patient portal for a multi-site health group
Representative scenario, not a real client project.
- Profile
- A private health group with clinics in several districts, taking most appointments through a call centre.
- Problem
- Patients struggled to reach the call centre at peak hours and cancelled appointments stayed empty. Lab results were sent by SMS from a separate system, and access to patient data was not tracked well enough.
- Approach
- Doctor schedules were pulled from the hospital information system into an online booking system for web and mobile.
- Cancelled slots were offered automatically to patients on a waiting list.
- A patient portal was built where results and reports are viewed after secure sign-in.
- Role-based permissions, data masking and access logs supported data protection requirements technically.
- Solutions used
- Online appointment booking
- Patient portal
- Mobile app
- Data protection compliant data platform
- Outcome
- A large share of appointments started to be booked without the call centre, cancelled slots could be reused and access to patient data became auditable.
FAQ
Frequently asked questions
Will the online booking system work with our hospital software?
Yes. Doctor schedules, patient records and appointments are synced two-way through the services your hospital information system offers or through database integration. We set the integration method during discovery based on your system.
How is data protection compliance handled for patient data?
On the technical side we apply data minimisation, encryption, role-based permissions, masking and access logs, and we support placing consent and privacy notices in the flow. The legal assessment is done together with your data controller and legal counsel.
Where is our data hosted?
On your own servers or with a cloud provider that has data centres in Türkiye. We decide together in line with cross-border transfer rules and your policies.
Does the chat assistant give medical advice?
No. The assistant only answers administrative questions such as opening hours, preparation instructions and booking steps from content you approve. For medical questions it refers the patient to a doctor or the relevant unit.
Will the app be usable for older patients?
We design interfaces with large type, high contrast, screen reader support and short flows. We recommend usability testing with users from different age groups.
Let's plan the right solution for your industry
Tell us briefly what you need and we will get back to you within one business day. The first 30-minute introductory call is free.